On March 3rd 2025, SE Ranking’s Yulia Deda wrote a multi-layered report on how AI models handle Your Money Your Life (YMYL) questions. The comparison was made between ChatGPT, AI Overviews, and DeepSeek, following the latter’s growing user base and rise in popularity.
The conclusions the author drew from their in-depth analysis are that “ChatGPT tends to offer the most accurate, unbiased, and “safe” responses, often including disclaimers. Although its answers can lack additional context, ChatGPT strives to provide clear and trustworthy information, frequently holding up to YMYL standards.”
So how does this news impact AI agent developers and why is it important for businesses that use AI chatbots.
If you're running a business in eCommerce, travel & hospitality, real estate, HR & recruiting, or SaaS, YMYL might not be the first thing on your mind. But here's the catch: your chatbot is likely handling YMYL content whether you realize it or not.
YMYL (short for Your Money Your Life) covers any information that could impact a user’s health, financial stability, legal standing, or political understanding. So if your chatbot is answering questions like:
…you’re in YMYL territory.
And when the stakes are this high, accuracy, neutrality, and trustworthiness are critical.
SE Ranking’s recent report confirmed what we’ve already experienced: ChatGPT leads the way in safely handling YMYL content.
Compared to other models, GPT provides fact-based, clearly phrased answers, adds disclaimers where appropriate, avoids hallucinations and biased or risky advice, and maintains a professional, neutral tone.
That’s why GPT is the core of our chatbot.
So whether your customer is asking about tax on returns, data privacy policies, or whether they need a health certificate for a trip, our bots give responses that are safe, smart, and aligned with industry standards.
We don’t stop at giving you access to GPT. We make it work for your business.
The AI agent we deliver is trained on your products, policies, and tone of voice, outfitted with guardrails for YMYL topics, so it knows when to respond and when to defer, and designed with trust in mind, combining smart answers with human-like empathy.
The result? An AI assistant that won’t pretend to be a lawyer or health expert, but will help your customers feel informed, supported, and confident in your brand.
Here’s the truth: big corporations can afford to have legal teams reviewing every response. But you don’t have to.
By choosing a GPT-powered chatbot with the right safety layers, you give your small or mid-sized business enterprise-grade protection with startup-speed execution.
It’s the safest way to date to avoid PR disasters from risky answers.
Just smooth, safe conversations that convert.
Want to see how our AI agent would handle a tricky customer question in your industry?
Try it today for free and see how your customer service can stay smart and safe.
